Partner Hosted CRM and LIVE CRM definitely has its benefits!

Most companies know they need it and many have looked into CRM applications over the years to better manage their business. Getting into the CRM mix can be difficult though, with substantial costs in software, infrastructure and, with ongoing resource costs for some are not a possibility. Many have developed homegrown applications that meet only a portion of their needs or they use excel spreadsheets to manage customer interactions. This is not the most efficient or secure way to run your business so let’s look at LIVE CRM and its benefits.

Microsoft’s release of LIVE CRM will provide more options to the small and mid size companies. It is all about the “Power of Choice” which means an offering of the following services: On Premise, Partner Hosted or LIVE CRM. One of the benefits is giving customers the flexibility to switch between deployment models as their needs change and evolve.

LIVE CRM will be integrated with Microsoft’s Windows Live and Office Live—online services geared toward small businesses. The Microsoft LIVE CRM service will share the same configuration tools used in on-premises CRM and hosted CRM offered by partners. Let’s look below at the top reasons why a company would choose LIVE CRM.

Top 12 reasons for choosing Microsoft Dynamics Live CRM or Partner Hosted Microsoft Dynamics CRM

1. Low upfront costs and low monthly payment plan per user.


2. Reliable solution geared toward small and mid market businesses.


3. Companies do not have to worry about an infrastructure.


4. Comfortable web based environment – if you are already running MSN then you have already been introduced to the MS live environment


5. Companies who have a limited number of people who need to use crm.


6. LIVE CRM will be up and running quickly so if you are a growing company who eventually will need on premise , this will be a good solution.


7. Peace of mind with continual software upgrades as Microsoft releases them.


8. Integration into MS office products for easy exports to Excel and MS Word.


9. Runs out of Microsoft Outlook - no need to manage multiple calendars and inboxes.


10. Reduced training costs- if you are using Outlook today then the learning curve is cut by 50%.


11. Offers a multi language and multi currency offering should your business require it.


12. With LIVE CRM, companies can sign on and test drive the software before deploying it.

As you can see there are many benefits to LIVE CRM but it is always important to look at your options, do your homework and choose the best solution for your company, LIVE CRM is just one of many.

CRMGURU@CRMLIVELAB.com

Visit us at http://www.crmlivelab.com/