Microsoft CRM 2011 first look video

Eric gives a first look at CRM 2011 and takes an in-depth dive into the great new functionality, including:

New Outlook client
Personalization
Role based forms
Sharepoint document library integration
Customization enhancements
Dialogue scripting
Dashboards and visualizations
Much more
There will be a lot of information coming out about the new functionality available in 2011.  This video is a great starting point to see the main new functionality in one place.

You can watch it here: http://www.screencast.com/t/ZTIzYjVmNz

del.icio.us Tags: XRM,Dynamics CRM 2011,Microsoft CRM 2011,CRM 5