Eric gives a first look at CRM 2011 and takes an in-depth dive into the great new functionality, including:
New Outlook client
Personalization
Role based forms
Sharepoint document library integration
Customization enhancements
Dialogue scripting
Dashboards and visualizations
Much more
There will be a lot of information coming out about the new functionality available in 2011. This video is a great starting point to see the main new functionality in one place.
You can watch it here: http://www.screencast.com/t/ZTIzYjVmNz
del.icio.us Tags: XRM,Dynamics CRM 2011,Microsoft CRM 2011,CRM 5
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